Terms of Use

By engaging with Digi Rush Solutions, you agree to the following terms and conditions. These terms ensure clarity and transparency in our service delivery.

1. Website Development Projects

• Projects valued above $1,000 require a formal contract outlining payment terms and project scope.
• For projects valued at $1,000 or below, we offer up to 3 mockup revisions, provided client feedback is received within 5 business days of each revision.
• If the client fails to respond within this period, additional changes may incur extra charges.

2. Logo Design Revisions

• Revisions are offered based on the chosen logo package.
• Clients must provide feedback within 3 business days of receiving each draft.
• Delayed feedback beyond this period may lead to additional charges for further modifications.

3. Ownership of Deliverables

• Upon final approval, delivery of completed files, and full payment, all rights to the website, artwork, and designs are transferred to the client.
• Clients are free to use the deliverables without any future obligations to Digi Rush Solutions.

4. Modifications to Terms

• Digi Rush Solutions reserves the right to update or revise these terms at any time, without prior notice.
• Continued use of the website or services constitutes acceptance of the current version of these Terms of Use.

5. Copyright & Trademark Policy

• Clients retain full ownership of all approved designs and materials.
• Digi Rush Solutions reserves the right to showcase completed work in its portfolio or marketing materials unless otherwise restricted by the client in writing.
• No resale or third-party use will be permitted without client authorization.

6. Record Retention

• We maintain a backup of finalized design files for up to 6 months post-delivery.
• DClients may request their files during this time. After 6 months, data may be deleted without further notice.

7. Communication Policy

• Official communication must be via emails sent from addresses ending in @digirushsolutions.com or through contact numbers listed on our official website.
• We are not responsible for damages arising from communication through unauthorized email addresses or numbers.

8. Customer Support

• Our support team is available 24/7 to assist with any questions, feedback, or service-related issues.
• Contact us via contact@digirushsolutions.com.

9. Payment Disputes

• We follow a fair billing process. In case of an unauthorized or disputed transaction, the client must reverse the dispute within 24 hours of notification.
• Failure to comply will result in immediate termination of all ongoing services, and any outstanding payments will become due, including applicable penalties for losses incurred.

Service Completion & Agreement Form

• Upon completion of a project, the client must sign a User Agreement Form confirming acceptance of the delivered work.
• Delay in submitting this form may cause a hold on final file delivery and project closure.